Kenya Airways refund policy allows passengers to request a refund based on the fare type and ticket conditions. Refunds are typically available for refundable tickets, while non-refundable tickets may only receive taxes or specific charges back. To request a refund, passengers can apply online through the Kenya Airways website or contact customer service directly. Processing times may vary, and cancellation fees might apply depending on the fare rules. It's important to review the ticket’s terms before canceling. For full details and assistance, visit the official Kenya Airways website or speak to their support team regarding the Kenya Airways refund policy.